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Tier 1 Support in custom software environment

Denver, CO
Madison Helpdesk contract to hire opportunity w/ culture where you’ll want to stay!
Our healthcare technology client is seeking a desktop computer support professional.  Great personality comes precedent to having the skills and knowledge of entry-level server and network support. Working hours are flexible between 8am-5pm in Madison, WI. 
Job Duties & Responsibilities:
  • Provide in-person technical support to internal PC users
  • Manage Active Directory computers, groups, and users
  • Provide PC, server, printer, and telephone hardware and software support
  • Setup and deploy computers to end users
  • Periodically install updates onto servers and network equipment
  • Troubleshoot and resolve network connectivity issues
Required Skills:
  • In-depth knowledge of Windows 7 and/or Windows 10
  • Demonstrated understanding of troubleshooting computer hardware issues
  • Solid understanding of networking including DHCP and static IP addressing
  • Basic understanding of server virtualization
  • Basic understanding of Windows Servers
  • Basic understanding of Managing Active Directory objects
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