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Salesforce Business Analyst

Denver, Colorado
Blueline’s customer is seeking a Salesforce Business Analyst on a 6+ month remote contract. As the Salesforce expert you will join a team of 3 others who can ramp you up on the internal processes. While working with legacy customers to assess and audit their current environment, you will provide the documentation needed to migrate to our new custom platform.

Essential Duties and Responsibilities
  • The ideal candidate has spent at least the last 4+ years within Salesforce environments and exposure to healthcare
  • Must have a solid understanding of the existing business processes, the key drivers, and measures of success for the business, and the short- and long-term direction of the business and related technologies worldwide
  • Work with legacy customers to document their current environment in detail
  • Build partnerships with the business, providers, and other organizations to create innovative solutions and align business priorities to the broad business goals and be accountable for the results
  • Work with a managed services team to develop user stories and process flows to support the design and development of Salesforce solutions optimized to drive excellence in Sales and Marketing operations
  • You will be expected to use and recommend best practices while delivering
  • Strong documentation and auditing abilities are key to this role
  • 3+ years of Salesforce.com experience including Sales cloud
  • Solid experience with implementation projects
  • Experience migrating Salesforce to other ERP/CRM’s is a major plus
  • Well versed in soft skills to easily explain the benefits of technology strategies in plain business language
  • Skilled in influencing and energizing an organization to move towards new business process opportunities
  • Aptitude for and excited about focusing on the business side of technical problems rather than being hands-on within the Salesforce platform
  • Curious, collaborative, detail-oriented, and self-motivated - you know how to use those skills to drive adoption, facilitate change, and improve business results
  • Analytical thinking, Business requirements Analysis, Process design and evaluation
  • Change management, Planning, Execution, Monitoring, Delivering through others

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